Brainstorming 2010

Photo shows Dan Bess, Eastern Region Sales; Steve Stedman, CTO; Scott Newton, Director Customer Support discussing new services.
Emergency Reporting successfully finished up the first of a series of planning sessions for 2010 new products and services. It's being called successful because many good ideas from our customers and employees were discussed with the top ideas being presented in mini-product launch presentations. Most importantly, ownership has obtained high-impact deliverables that are supported by enthusiastic technical and sales teams.

Jay Gunsauls, Training Director, was the facilitator and he did a fantastic job keeping us on task. His 40 years in the fire service has taught him well how to keep discussions on course and within a time schedule.

I can also testify the new products and services our customers will see from Emergency Reporting will make a positive impact on the way their data is captured and utilized! Stay tuned for more as details become available.

What's the Difference Between a Filing Cabinet and a Firefighter?

Both can assimilate and store an incredible amount of information.... but the information in a filing cabinet is just INFORMATION.

A firefighter assimilates information through training and experience and uses stored information to weigh options, evaluate conditions and make decisions.

Actions are dependent on a firefighters ability to retrieve, sort and filter information very quickly and he/she must rely on the information's validity and accuracy.

So how does this question relate to information management?

Many fire service database programs are filing cabinets. They are a repository of information with limited or no ability to react to conditions. They are like a warehouse of filing cabinets, with data stored in rows, columns, folders, aisles, boxes, in which a person must search and massage bits and pieces into cogent information.

Emergency Reporting provides users with immediate, relevant information based on plans and objectives. With the 'Notifications" feature on the home page, a user can personalize information displayed on login that is relevent to that user's job responsibilities. They do not have to open any page beyond the welcome screen to learn, what has happened, what is planned to happen and what is overdue according to planned events or planned objectives.

Emergency Reporting System Updated

At 9:15am (PST) today, Emergency Reporting performed a system upload, which included 59 bug fixes, performance enhancements, and small features.

There was no downtime associated with this upload.

New Reports Added In The Last Week

Recent report requests have focused on partial matches. A good example of a partial match is the new report Doc Id 1185. This report is based on 693 and 695. The two original reports show all apparatus on an EMS call that treated patients but not apparatus that showed and didn't treat patients. The reports didn't have any group, just a listing so it was difficult to quickly identify the apparatus and patients on an incident. Doc Id 1185 uses grouping to show each incident's overall information, all apparatus that showed to the incident, and which apparatus treated patients. If an apparatus arrived on scene but didn't treat patients, no patient data (distinguished by patient age) row is shown.

(Improved Report) EMS Incident Detail
ID:693, 695
Corrected link between apparatus, exposure, and patient.

(New Report)EMS Incident Detail with Patient Info per Date Range (Landscape)
ID: 1185
Shows all apparatus on incident regardless if they have patients.

Emergency Reporting Awarded U.S. Marine Corp Contract

The U.S. Marine Corps awarded Emergency Reporting a contract for fire, EMS and risk assessment reporting and records management services for installations world-wide.

The services will include web-based NFIRS 5.1 and NEMSIS compliant incident reporting, as well as training, apparatus maintenance, hydrants and other modules required for daily operations.

Emergency Reporting is the only online NEMSIS Gold certified solution with NFIRS and VISION risk assessment records management fully integrated with 17 modules for daily operations. We're excited about this opportunity on many fronts, including the fact it brings great recognition to our services and solidifies our capacity to help small to large sized first response organizations world-wide.

See press release.